Frequently Asked Questions (FAQ)
General Dealership Questions
Where is Zeigler Auto Group located in Kalamazoo?
Zeigler Auto Group has multiple dealerships in Michigan, serving customers throughout Southwest Michigan. Zeigler of Kalamazoo is located at 4201 Stadium Dr. Kalamazoo, MI 49008.
What brands does Zeigler Auto Group sell?
Zeigler of Kalamazoo represents a variety of automotive brands including Honda, Lincoln, BMW, Chrysler, Dodge, Jeep, and Ram. Zeigler also offers every brand of preowned vehicle options.
Do you serve customers outside Kalamazoo?
Yes. Zeigler Auto Group regularly serves customers from surrounding communities as well as Nationwide.
Buying a Vehicle
Can I buy a vehicle completely online?
Zeigler Auto Group offers online shopping tools that allow customers to browse inventory, calculate payments, value trade-ins, and start the purchase process from home.
Do you sell both new and used vehicles?
Yes. Zeigler offers a large inventory of new vehicles along with a wide selection of used cars, trucks, and SUVs. Certified pre-owned vehicles are also available on select models.
Can I schedule a test drive online?
Absolutely. Customers can schedule test drives directly through the website by selecting a vehicle and choosing a convenient appointment time.
Do you offer vehicle delivery?
Delivery options may be available depending on location and distance. Contact the dealership directly to confirm delivery availability and scheduling.
How much will my monthly payment be?
Monthly payments depend on the vehicle price, interest rate, loan term, down payment, and trade-in value. Most buyers use a payment calculator to estimate their budget before shopping.
Should I buy New or Used?
New vehicles offer the latest technology, full manufacturer warranties, and no previous ownership. Used vehicles usually cost less and depreciate more slowly.
What is the difference between Leasing and Financing?
Leasing is similar to renting a vehicle for a set period with lower monthly payments. Financing means you are purchasing the vehicle and will eventually own it after the loan is paid off.
How much should I put down on a car?
Many financial experts recommend putting down 10–20% of the vehicle price, but down payment options vary depending on financing approval and personal budget.
What is the out-the-door price?
The out-the-door price includes the vehicle price plus taxes, title, registration, and dealer fees, showing the total amount required to complete the purchase.
What warranty comes with the car?
New vehicles typically include a manufacturer's warranty. Many used vehicles also offer certified pre-owned warranties or optional extended protection plans.
Financing & Trade-Ins
Can Zeigler Auto Group help with financing?
Yes. The finance department works with a large network of lenders including local credit unions and national banks to help customers secure competitive auto loans and lease options.
Can I get pre-approved for financing online?
Yes. Customers can submit a secure online finance application to get pre-approved before visiting the dealership.
Do you accept trade-ins?
Yes. Zeigler Auto Group accepts vehicle trade-ins and offers online trade-in appraisal tools to estimate your vehicle’s value. Ask us about state-specific trade tax credits to save even more money!
Can I trade in a vehicle that I still owe money on?
Yes. If you still have a loan on your current vehicle, we will payoff the vehicle when you trade the vehicle in!
What is my trade worth?
Trade-in value depends on the vehicle’s age, mileage, condition, and current market demand. Dealerships typically provide a professional appraisal and can apply the value toward the purchase of another vehicle.
What credit score do I need to buy a car?
Many lenders approve car loans for a wide range of credit scores. Higher credit scores typically qualify for lower interest rates, but financing options are often available for customers with fair or rebuilding credit.
Service & Maintenance
Does Zeigler Auto Group offer vehicle service and maintenance?
Yes. Zeigler service departments provide routine maintenance such as oil changes, tire rotations, brake service, battery replacement, and more.
Can I schedule service online?
Yes. Service appointments can be scheduled online at any time through the dealership website.
Do you use genuine OEM parts?
Yes. Zeigler service centers use genuine manufacturer parts designed specifically for your vehicle when available.
Do you service vehicles that were not purchased from Zeigler?
Yes. The service departments welcome all customers, regardless of where the vehicle was purchased.
Additional Services
Does Zeigler Auto Group offer service specials or coupons?
Yes. Many locations provide service specials and maintenance coupons that can be found on the dealership website.
Do you offer extended warranties or protection plans?
Yes. Vehicle service contracts, vehicle protection plans, and maintenance packages may be available through the finance department.
How can I contact Zeigler Auto Group?
Customers can contact the dealership by phone, through the website's contact form, or by visiting the Kalamazoo locations in person.
Does Zeigler Auto Group have Spanish-speaking staff available?
Yes. Zeigler Auto Group strives to serve a diverse community and have multiple Spanish-speaking team members available to assist customers.
Why Buy from Zeigler Auto Group?
- Large selection of new and used vehicles
- Competitive financing options
- Certified service technicians
- Convenient online shopping tools
- Trusted automotive group serving Southwest Michigan
For more information, browse the online inventory, schedule a test drive, or contact the Zeigler Auto Group team today.